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Chapter 4: Beef Up Your Communication Skills
Synopsis
A leader or upline in network marketing needs good communication skills to reach out to downlines. With good communication skills, a leader can give proper instructions, making it clear to understand. Good communication skills make a good team, too, and a leader can gain trust from downlines. These are some effective communication skills:
Communicating
Listen.
An effective leader will not just give instructions and telling downlines what to do; an effective leader will listen to them, understand them, and give them suitable advice. Show signs of you being a good listener. Repeat what they say occasionally or ask questions.
Understanding barriers.
A leader should consider barriers that prevent effective communication with downlines. The stress that the speaker is facing, different races and cultures, different perceptions on what was said and what was heard are some sorts of communication barriers.
Body language.
A leader must understand and show proper body language in different occasions. Body language is important as it defines what kind of leader you are. A responsible leader will not use impropriate body language in wrong situations.
Asking questions.
Asking the right questions can allow a leader to understand effectively what motives the speaker has in mind. When downlines approach a leader for resolving problems, downlines themselves may sometimes found a solution when the leader asks questions to direct them back to the right path. However, do not be offensive when asking questions.
Be confident.
Be confident in yourself and your downlines who work with you. Do not be easily influenced. Downlines depend on their leaders. Confidence builds trust among downlines towards their leader. Downlines look up to their leaders.
Building trust.
Gaining trust from downlines is important to be an effective leader. If downlines approach their leader and tell him/her about privacy, keep it confidential. Do not easily spread what was told to you. Do not talk about others behind their backs; show good examples.
Chapter 5: Learn To Empower Others
Synopsis
To empower, is to give power or authority to. Not all network marketing uplines have the ability to empower others. Learning to empower others is a good trait; you gain self-awareness and self-confidence, at the same time, helping downlines to achieve success. Through empowering others, a leader gains trust and loyalty from downlines while enhance working performance together with them as a team.
Helping Others
Ways To Empower Others
Share information with your team members or downlines. This is important as it can build trust, and allows them to make their own decisions when facing troubles. Believe in their abilities.
Focus on vision and goals. Be clear on your vision and goals. This is necessary to give a good guidance to downlines, thus implying values, goals and mission in the daily work of the team.
Let others learn from their mistakes. Everyone make mistakes. Give a second chance for downlines to understand and learn from their own mistakes as well as from one another. Do not discourage those who are trying something new as this may prevent them from gaining experience.
Manage boundaries. Do not provide too much information; it can be stressful and distractive. Do not provide too little information; this will bring inefficiency in work. As a leader, do identify and recognize information and resources that you get. Then, eliminate any irrelevant information and focus on information that helps for your team.
Ask productive questions. Asking the right questions may stimulate team members to think strategically, thus improving their own thinking skills and problem-solving ideas. Focusing on concepts, strategies and values are what they are training for.
Create an environment that celebrates both successes and failures. Don’t just look to team members who gain success, rather also look to team members who tried hard and took risks yet failed. They gain valuable experience which adds on to their future success.
Chapter 6: Why It Is Crucial To Be A Great Team Leader
Synopsis
A team leader directs a whole team to their goals. It is even more crucial to have a great team leader in network marketing as uplines not only lead, they help downlines in achieving their goals together.
The Importance
Reassurance.
Downlines will feel secure in their group environment with the existence of a great team leader or upline. Confidence in a team leader and their team mates will boost team cooperation and thus, working together as one and improve performance together.
Inspiration.
A great team leader inspires and motivates downlines as they will look up to the team leader. A great team leader with a positive energy, enthusiastic spirit will uplift them for sure. A team leader with abundant knowledge on his/her business will even gain trust from downlines.
Responsibility.
A great team leader must be able to bear responsibilities at the worst times. If a team leader does not show good traits, he/she will find it tougher to handle problems and bad situations. Thus, it may make it hard also for the whole team who depends on the leader.
Gain Positive Feedback.
A great team leader directs downlines to do well and improve themselves. It brings a good reputation if the examples downlines follow are good ones. Hence, it brings in more clients. It also benefits in spreading the brand or name of the successful team.
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