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When you’ve checked the Contributors gifts and seen that they are satisfactory, you will notice that your Contributors have One Time Offers for their products. These OTO’s can make your Contributors a lot of money, which is a real incentive for them to participate in your Giveaway event.
One warning I must give you is that some people don’t always set up their OTO payment system correctly, so when a payment is made the download page doesn’t arrive. These situations are usually beyond your control, but you will get a lot of questions from people who purchased the product and never received it.
This seems to occur from people who are either beginner or advanced marketers – people continue to make simple mistakes that shouldn’t occur. A simple test purchase should be sufficient to ensure that the product is set up correctly – however in 90% of cases this isn’t done. This is because, if using payment systems like PayPal, there is no opportunity to change the price of the product without having to completely recreate the button link.
So you’ll find yourself, at times, as an intermediary between your Contributor and the person who purchased. At first, check your database and see if there is a reliable contact email, and forward off the complaint to the Contributor. Make sure you send a copy (cc:) to the person who purchased. If there’s no response within 24- 48 hours, suggest to the person who purchased to get a refund. This is quite a common practise with some marketers so don’t be too lenient!
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- License: Personal Use
- Category:Ebooks
- Tags:2008 Ebooks Free Personal Use