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Online shopping definitely has it's benefits, but one thing that can be frustrating to an online shopper is dealing with a defective item they have received. This really doesn't happen a lot and can also occur when purchasing at a traditional store as well. However dealing with a defective item that was purchased online may be a bit more challenging to deal with. In this section we're going give you some tips on how to deal with this situation, so that you can be prepared should the occasion arise.
Checking Your Purchases Promptly
When you're ordered an item online you should immediately examine and test the item (if applicable) once you have received it. The reason for this is because normally merchants will set time limits for when an item can be returned. You will find that online retailers have specific return policies and if you don't follow these guidelines you may not be able to return the defective item. These guidelines can vary from one retailer to the next and you'll find some will be more liberal with returns than others. Be sure to read the online retailers return policy before purchasing so you know what their policies are.
Another reason you'll want to test the item (if applicable) is because you are more likely to still have the original packaging and receipt handy. These 2 items can make a big difference in you being able to return the item to the merchant.
- File Size:385 KB
- License: Master Resell Rights
- Category:Ebooks
- Tags:2007 Ebooks Master Resale Rights