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There is a wide range of discussion regarding certification in Mystery Shopping. There are those who support certification and those who adamantly state that certification is not required. Both sides present a wide array of reasons to support their decision.
I decided to become certified, as in my mind, it shows those mystery shopping companies who support certification that I want t be treated as a professional, and that I have taken the time and money to educate myself to become the best shopper I can be. It demonstrates that I am serious about my business even if I do mystery shopping on a part time basis.
I have found that since I became a Gold Certified Mystery Shopper, (MSPA) that the scope of my shopping assignments has increased and I have been offered more and better assignments that I did not see posted prior to becoming gold certified. I no longer need to spend time on the job boards searching for assignments. My email inbox is flooded with many offers and I just sift through them and choose the ones I prefer to complete. There are some mystery shopping companies who offer their assignments to their gold shoppers firs, then to the silver shoppers, before posting what is available on their job boards. There are however, some excellent mystery shoppers who are not certified and are very happy with their decision. They are receiving more mystery shopping assignments than they can handle.
It all comes down to this; you need to make the decision on what is best for you. Take the time to understand the options available to you so you can make an intelligent and informed decision.
The bottom line is this, when a scheduler is seeking to award an assignment, placing yourself in their shoes, would you award the assignment to someone who has demonstrated their commitment to the mystery shopping business by becoming certified, with all that implies, or will you take a chance on someone you have not worked with before, who is not certified.
As a scheduler, their commitment is to make sure they receive a job well done with a well written report to support the facts. This being said, many schedulers prefer to work with a shopper who has worked with them previously and has demonstrated their professionalism even though they are not certified and will many times award the non certified shopper they have worked with, rather than an unknown certified shopper.
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