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If you aren’t able to attend the Q&A calls, feel free to submit all your questions in the forum beforehand. Everything will be recorded. You’ll be able to listen to it all.
Of course, every one of you has my email address. If you really need something answered urgently, send me an email. That’s in the Overview PDF on Page 2 of your notes, you’ll see those links.
The next thing is the live webcast. Whether you’re on the phone or not, you should be able to go to the live webcast. You can submit your questions there.
The next thing is the member support and my email address. One of the big things you get is a lot of support. I’m treating you like partners and not just customers.
In the Members Area under “Contact,” it says, “Ask a Question.” On the home page, you’ll see a big “Ask a Question.” Right click on the link to open it in a new window. If you use Firefox, open it in a new tab. That way, you can still hear the webcast while I’m explaining all this.
On the Ask a Question page, there are three sections: technical, training and questions specifically for Matthew.
If you have technical questions such as, “The audio is not working. I can’t listen to one of your recordings,” or “The PDF isn’t working for me,” please submit them to our customer help desk. If you send them to me, I’ll forward them to the help desk. I’ll reply to you, “Please submit this to the help desk. It’s something they need to help you with.”
We have systems in place to help you with those things. I don’t want you to contact me for them. It’s a waste of my time and yours to use me when you have people in place that can help you quicker. I don’t answer emails as often as they check the help desk.
- File Size:2,894 KB
- License: Private Label Rights
- Category:Ebooks
- Tags:2008 Ebooks With Audios Private Label Rights