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Tip 1: Stay Positive
You can’t expect prospective customers or clients to feel positive about your company – or you – if you have a negative attitude when you are dealing with them.
Tip 2: Be Confident in Your product or Service
Even if you really aren’t all that confident in your product, try to put it across that you think it’s the best thing since sliced bread. You don’t have to go overboard here, but convince yourself, and at the same time you’ll convince those customers.
Tip 3: Advertise, Advertise, and Advertise
Did I mention that you need to advertise? You do. A lot! You don’t have to spend a lot of money to make sure people know about your product or service.
Tip 4: Hire More Staff / Assistants
If you’re finding it difficult coping with the demands that your business is bringing you, then think about hiring an extra pair of hands.
Tip 5: Get to Know Your Customer
If you don’t know your customer then you can’t know what he or she wants from you or your business.
Tip 6: Emphasize your Product or Service
Make sure when you are talking to a prospective customer that you emphasize your product and why it will be better for them than your competitor’s product.
Tip 7: Improve Customer Service
Make sure that your Customer Service is spot on. Hopefully you won’t get any complaints, but if you do, act on them.
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